售后退换货的英语对话

售后服务是维护售后客户的基本,也是提升企业品牌形象的核心,下面小编为大家整理的售后退换货的英语对话，希望对大家有用!

售后退换货的英语对话

Clerk：May I help you?

我能为你效劳吗?

Sarah：Yes, I would like to return these slacks.

是的，我想退回这些长裤。

Clerk：Alright. Do you have your receipt?

好的，你有收据吗?

Sarah：Yes. Here it is. I bought them last week.

有的，在这儿。上星期才买的。

Clerk：And why are you returning them?

为什么要退呢?

Sarah：I bought them to go with a blouse of mine. But they don't really match.

我本想买来配一件衬衫的，但是它们配起来不好看。

Clerk：I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale.

我明白了。等一等，太太，对不起，这是打折品。

Sarah：Yes, they were thirty percent off.

没错，它们是七折品。

Clerk：I'm sorry, but we don't accept returns of items on sale.

对不起，拍卖品不能退货的。

Sarah：I know many stores have that policy. But I have returned on sale items here before.

我知道很多店都是这样，但是我曾经在你们的店退过打折品。

Clerk：I'm sorry, but we usually don't do it. It is our policy.

对不起，我们通常不接受的，这是规定。

Sarah：I just bought these slacks a week ago. And I am a regular customer here.Can you make an exception this time?

我上个星期才买的，而且我是你们的常客。这次可以例外吗?

Clerk：Well. Let me talk to the manager for a moment.

那么，让我和经理说说看。

(A moment later)(一会儿后)

Clerk：Ma'am, the manager says I can do it this time.

太太，经理说这次可以。

Sarah：Good. I'm a regular customer here. I am glad you can make an exception for me.

太好了，我是你们的常客，我很高兴你们可以为我破例。

Clerk：Please show me your receipt again.

再让我看一看你的收据好吗?

Sarah：Here it is.

这里。

Clerk：I will have to give you store credit, Ma'am. If you find something else you like in the store, you can use the credit.

我会给你一些商店折扣劵。太太，你可以用这些点数来挑你喜欢的东西。

Sarah：Store credit is okay with me. I'm sure I will find something I like. I shop here a lot.

给我点数也可以。我会找到我喜欢的东西，我常常来这里购物。

Clerk：We appreciate your business, Ma'am.

谢谢惠顾，太太。