商品投诉的英语对话

在商品交易当中,有时候买到不好的东西,或者收到商品有质量问题,想投诉。下面小编为大家整理的商品投诉的英语对话，希望对大家有用!

商品投诉的英语对话

Green：There's something you could help me with.

Smith：Please go ahead.

格林：有件事您得帮助我解决。

史密斯：请说。

Green：I ordered 10，000 pairs of lady's shoes,but I received the same amount of men's beyond expecta-tion.

Smith：I'm awfully sorry,sir.I was informed just now that someone in our company has made a mistake in filling your order.I would apologize to your company on behalf of our company.

格林：本来我订购的是10，000双女式皮鞋，但是没想到收到的却是相同数目的男式皮鞋。

史密斯：真是太抱歉了，先生。刚才得到通知，我们公司某人填错了你们的订货单。我愿代表我公司向贵公司道歉。

Green：Can you do anything about the goods mistaken-ly shipped?

Smith：We'll manage to send you the correct goods as quickly as possible.

格林：货物装错了，您看怎么办?

史密斯：我们将设法尽快把你方的订货运来。

Green：How long should we wait for?I hope our clients can get them before the New Year's Day.

Smith：We'll try our best to make sure that we ship the goods by the end of the month.

格林：需要等多长时间?我希望我们的客户能在元旦前收到这批货。

史密斯：我方将尽力确保这批货在这月发出来。

Green：How about the wrong goods?

Smith：If you could sell them at the spot price at your end,so much the better.

格林：错发的货怎么办?

史密斯：如果你们能就地现价销掉，那是比较好的。

Green：I'm afraid it's not an easy job.Because the design is not popular in China.But for the sake of friendship,we'll glad to help you.

Smith：Your offering help to sell the goods will be highly appreciated.

格林：恐怕这不是件轻而易举的工作。因为这种式样在中国不大受欢迎。不过鉴于我们的关系，我们将乐于帮忙。

史密斯：贵方提供帮助销售这批货物，我们深表谢意。

Green：Your shipment is so late that we have a lot of difficulties in the disposal of the goods.

Smith：Complaint of this sort is very rare indeed.

格林：贵方装运过迟，致使我们难以处理这批货。

史密斯：这种情况确实很少出现。

Green：We find each case shows a shortage in weight.

Smith：How can that be?Do you have any evidence?

格林：我们发现每箱均缺重。

史密斯：怎么可能?你有什么证据吗?

Green：I'm afraid I have a serious complaint to make.

Smith：I'm sorry to hear that.What's gone wrong?

格林：很遗憾我要提出严肃的申诉。

史密斯：听到这我很抱歉。问题出在哪里?

Green：You have complained that nearly 20%of the bags had been broken.

Smith：That's right.

格林：您提出申诉说有将近20%的包装袋都遭到损坏。

史密斯：是的。